Welcome to www.casasruizcaribe.com [confirm domain] (the “Site”), a website operated by Casa Ruiz Caribe [or legal entity/owner name] (“Company,” “us,” “our,” and “we”). This Site showcases our vacation rental home in Quebradillas, Puerto Rico. We are committed to maintaining strong privacy protections for our visitors. This Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use, and safeguard the information you provide to us through the Site and the services provided through it (collectively, the “Services”).
By using the Site, you consent to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
Bookings Happen on Airbnb
We do not process reservations or payments through this Site. When you book a stay, you do so through Airbnb, and any information you provide during booking, including payment details, identity verification, and messages, is collected and handled by Airbnb under Airbnb’s own Privacy Policy and Terms of Service. We never receive or store your payment card information. We may receive limited reservation details from Airbnb, such as your name, party size, and stay dates, so we can prepare for your visit.
Types of Data We Collect
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, referring and exit pages, browser and device type, and general activity on the Site. “Personal Information” means data that allows someone to identify or contact you, such as your name, email address, and phone number.
Information You Provide to Us
If you contact us through the Site, we collect your name, email address, phone number [keep only if the contact form collects one], and the content of your message so we can respond.
If you sign up for updates or offers from us, we collect your email address. [Delete if there is no email signup on the site.]
Text Messaging (SMS) Terms
[Keep this whole section only if the Site collects phone numbers for texting; otherwise delete.] When you provide your phone number through the Site, you consent to receive text messages from us related to your inquiry or stay. Please note:
- Message frequency varies based on your interaction with us.
- Message and data rates may apply depending on your mobile carrier and plan.
- You can opt out at any time by replying STOP to any message from us. You can reply HELP for assistance or contact us at [contact email].
- Consent to receive text messages is not a condition of booking a stay.
- We do not sell your phone number, and your SMS opt-in consent is not shared with third parties or affiliates for their own marketing purposes.
Use of Artificial Intelligence
We may use artificial intelligence (AI) tools to help us respond to inquiries, draft communications, and organize the information you send us. When AI tools are used, the information you provide may be processed by the third-party providers of those tools under agreements that restrict how your data may be used. We do not permit these providers to use your Personal Information to train their models for their own purposes. [Confirm this matches the actual settings on any AI tools in use.]
Information Collected via Technology
To improve the quality of the Services, we may track information provided by your browser when you use the Site, such as the referring website, browser type, device type, and the time and date of access. We track this information using cookies, which are small text files stored on your device. We may also use third-party analytics services, such as Google Analytics, which use cookies to gather information like the pages you visited, your IP address, and which site referred you here. We may also use technological equivalents of cookies, such as social media pixels, in compliance with the policies of those platforms.
Use of Your Personal Information
In general, Personal Information you submit is used to respond to requests you make or to help us serve you better. We use your Personal Information in the following ways:
- to respond to your inquiries about the property;
- to communicate with you about an upcoming or past stay;
- to send occasional updates or offers about the property, which you can opt out of at any time; and
- to improve the Site and our Services.
Every marketing email we send includes an unsubscribe link. If you ever have trouble unsubscribing, email us at [contact email] and we will take care of it.
Disclosure of Your Personal Information
As a general rule, we do not sell, rent, or lease your Personal Information. We may disclose your Personal Information in these situations:
- Service Providers. We may share information with third-party providers who help us run the Site and communicate with guests, such as our website platform, email provider, and analytics tools. These providers may only use your information to provide services to us.
- Legal Requirements. We may disclose Personal Information if we believe in good faith that disclosure is necessary to comply with the law, respond to a subpoena or warrant, protect our rights or property, or investigate potential violations of the law or our policies.
Children’s Online Privacy Protection Act
Our Services are intended for adults. We do not intentionally gather Personal Information from visitors under the age of 13.
Links to Third Party Websites
The Site contains links to other websites, most importantly our listing on Airbnb, and may include links to our social media pages. We are not responsible for the privacy practices of those websites. This Privacy Policy applies only to information collected through our Site. When you click through to Airbnb, Airbnb’s Privacy Policy governs the information you provide there. We encourage you to read the privacy policies of any website you visit.
Security of Your Personal Information
We implement security measures designed to protect your information from unauthorized access. While we use reasonable efforts to protect your Personal Information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. By using our Services, you acknowledge and accept these risks.
Your Privacy Rights
You have the right at any time to opt out of marketing communications from us by using the unsubscribe link in any promotional email or contacting us directly. You may also contact us to request access to, correction of, or deletion of the Personal Information we hold about you, and we will honor your request unless we are required to retain the information by law or for legitimate business purposes.
Changes to This Privacy Policy
We reserve the right to change this policy at any time. We may notify you of significant changes by placing a prominent notice on our Site. Significant changes will go into effect 30 days after notice. Non-material changes or clarifications take effect immediately. We encourage you to check this page periodically.
Contact Information
Casa Ruiz Caribe [or legal entity/owner name]
Quebradillas, Puerto Rico
Email: [contact email]